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Audio Visual Support Technician - 1525 - Richmond, VA

Our client is seeking an experienced Audio VisualSupport Technician, with experience supporting video conferencing systems,at their business location in the Richmond, VA metro area.

The ideal candidates will have experience supporting and troubleshooting video conferencing systems including providing laptop, desktop, and mobile device level 1 support.Exceptional customer service skills is a must!

This is a temporary 1 year contract opportunity

Position Description

The AV Technician will beresponsible for support of Crestron integratedaudio videoconferencing systems.
Quality assurance testing of AVequipment and room functionality including remote testing of local and regional offices
Responsible for the support of audio videoequipment including: LCD flat panels, video projection systems, speakers & microphones, cabling, fiber optics, racking andmounting AV devicesand control system unit loading, and troubleshooting
Providing level1 help desk support and troubleshooting ofcomputer and mobile devices
Required Skills and Experience

At least 3-5 years experience in audio visual on-site video conferencing support.
Experience Installing and configuringVTC codec equipment and support of desktop or room based video conferencing systems.
Experience withtroubleshooting (not programming) of Crestron audiovisual control systems
Must have experience supportingWindows 7/10, Microsoft Office, Project, Visio, SharePoint as well as MAC & PC Audio/video editing software
Must have recent hands on experience testing and troubleshootingprojectors, microphones, speakers, amplifiers & LCD/Plasma Displays
Support and troubleshooting of Video Conferencing Equipment (CISCO, Polycom, etc.)
Must have experience with basic computer (laptops and desktops) and mobile device support including basic IP and ISDN Knowledge.
Education

College Degree or equivalent work experience
Certifications inCrestron, Cisco/Tandberg, Polycom and/or Microsoft highly desired.

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