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Field Service Technician - 2094 - Rochester, NY

  • TierPM, LLC
  • 08/13/19
  • Rochester, NY
  • 14602
  • Full-Time
Healthcare Communication Equipment

Field Service Technician

We are seeking a highly motivated Telecom Field Service Technician to perform a wide variety of complex technical duties in support of healthcare communications systems. In this role, the Field Service Technician will provide support and maintenance on communication and networking equipment, while delivering high-quality customer service in a timely manner.

Accountabilities Include:

Perform and coordinate changes in programming, troubleshooting, and maintenance of healthcare communication equipment
Professionally interface with customers to convey system status information
Effectively work with Maintenance Agreement customers to ensure continued health of existing system deployments
Responsible for performing agreed upon preventive maintenance on systems
Provide effective on call support

Requirements for Success:

Associate degree in Electronics Technology or an equivalent combination of education and work experience
Attend job-related training as offered by the company as well as self-driven efforts
Customer service & team oriented with a pleasant disposition
Maintain industry-recognized technology credential(s)

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